Split Shift School-Age Care / Summer Camp Program Manager
Five Star Kids Academy
Position: Split Shift School-Age Care / Summer Camp Program Manager
Status: Fulltime, Exempt Position
Hours: Monday-Friday, 40 hours. Summer hours 9:00 AM-6:00 PM. Academic year hours 6:15-10:15am, 2:00-6:00. Holidays, nights, and weekends off with occasional meetings or events outside of work hours.
Pay: $20-$25hr depending on experience and training
Reports to: Child & Youth Program Director
Location: Armed Services YMCA (ASYMCA) Regional Office, 1465 Lakeside Rd., Virginia Beach
The School-Age Care (SAC) Manager is responsible for the daily operation, supervision, and administration of the school’s before and after school care program and the summer camp program. This includes planning activities, managing staff, ensuring a safe and nurturing environment, and fostering positive relationships with children, parents, and school staff.
The SAC Manager demonstrates exceptional leadership abilities by creating and maintaining a positive learning environment for families and staff. The SAC Manager collaborates with the executive staff in operating the academy in accordance with VDOE/DSS policies, organization procedures and state licensing. The Manager is hands-on and assumes all responsibilities and duties for school-age care and summer camp operation, including hiring, training, mentoring staff, supervision and providing continuing educational opportunities for advancement. This position requires an enthusiastic individual with exceptional customer service who promotes and upholds the ASYMCA core values of caring, honesty, respect, and responsibility.
Education and Experience Requirements
The Program Manager must be at least 21 years old and have the following qualifications:
- A graduate degree in a child-related field such as, but not limited to, education, nursing, sociology, psychology, human development and family studies, or another child-related field and one year of experience as a teacher; OR
- A bachelor’s degree in early childhood education, school-age care, child development, social work, nursing, sociology, psychology, human development and family studies, or another child-related field and one year of experience as a teacher; OR
- An associate’s degree in early childhood education or an above noted field and two years of experience as a teacher; OR
- A national competency-based credential such as the Certified Childcare Professional (CCP) or Child Development Associate (CDA-or an approved equivalent) and three years of experience as a teacher;
- Documented Leadership training (if not the holder of the NAC or equivalent administrator credential);
- National Administrator Credential (NAC or equivalent approved administrator credential) OR a course in early childhood or business administration OR one year of experience as the administrator of an early childhood or school age care program (three years preferred).
- Must successfully pass a full Central Registry Background Check, Drug, TB and Fingerprint Screenings;
- Must maintain a valid driver’s license and have a clean driving record;
- Knowledge of Microsoft Office Suite, Adobe, and basic software management; and
- Possess excellent record-keeping skills and have experience with budgeting and finance practices.
- Understanding of military family life preferred.*
Key Responsibilities:
- Program Management
- Develop and implement daily schedules, activities, lesson plans and curriculum appropriate for school-age children in coordination with classroom teachers.
- Ensure compliance with state licensing regulations and school policies.
- Maintain a sense of urgency and be proactive in directing staff and students during emergencies and drills.
- Maintain accurate attendance, incident, and communication records.
- Coordinate snack planning ensuring nutritional guidelines are followed.
- Work with the Business Administrator for bus routes and oversight.
- Staff Supervision
- Recruit, hire, train, and supervise program staff and volunteers.
- Create and keep staff files updated and in order to include background checks, references, trainings and all other documents required.
- Provide ongoing performance feedback and conduct staff evaluations.
- Schedule staff to ensure adequate supervision ratios.
- Child Supervision and Interaction
- Maintain a safe and engaging environment for children.
- Implement positive behavior management strategies.
- Monitor children’s well-being and communicate concerns with parents and school staff.
- Family and Community Engagement
- Communicate regularly with parents about their child's experience and development.
- Work with Media/Marketing Specialist to create at least 2 monthly posts.
- Serve as the primary point of contact for parent concerns or emergencies.
- Promote the program within the school and greater community.
- Administrative Duties
- Manage program budget and supplies.
- Oversees registration and maintain documentation in accordance with DSS & NECPA standards.
- Post payments, submit subsidies and reconcile all tuition accounts.
- Maintain subsidy contracts by submitting monthly reports to both HQ & our subsidy partners. Ensure parent fees are collected.
- Collect tuition weekly, ensuring protocols are enforced.
- Prepare reports for the school administration or licensing agencies as needed.
- Essential Duties and Responsibilities
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The SAC Program Manager must: - Possess excellent oral and written communication skills;
- Have superior conflict resolution skills; the Manager will be the primary contact for all parent/child/staff concerns, issues and disputes;
- Develop and maintain a positive, productive, professional rapport with staff;
- Recruit, select and retain quality staff and submit all updates to HR in a timely manner for processing;
- Work with the Business Operations Manager to maintain up-to-date records for staff, as well as implement all VDOE licensing requirements for Child Day Staff (CPR/First Aid/AED, DHO, Preservice, Child Abuse and Neglect (Mandatory Reporters), MAT etc.);
- Develop positive, mutually-beneficial partnership opportunities with school divisions and community organizations to promote programs and provide resources for students/families;
- Under the direction of the CYP Director, collaborate with other department head managers to strengthen and expand current programs to meet the unique and diverse needs of students/families;
- Assist in developing an annual budget for all School-Age Care programs;
- Maintain up-to-date student and staff files as required per licensing standards and subsidies and use data to compile reports for funders as requested;
- Collaborate with staff to ensure the development of engaging, interactive, age- and interest-appropriate lessons are prepared and submitted (at least one week in advance) and ensure that lessons are being implemented in classrooms using developmentally appropriate educational practices;
- Supervise staff regularly (informally/formally; at least weekly) and provide observation and evaluation feedback;
- Implement monthly emergency preparedness drills to ensure all staff and students respond appropriately in emergency situations to promote safe practices;
- Order and maintain accurate, up-to-date supply and material lists for programs and replace items as needed maintain high quality materials in the classrooms;
- Actively participate in leadership team meetings and activities/events;
- Create a weekly snack menu, order and prepare morning and afternoon snacks;
- Plan, organize, develop, and implement a program curriculum that provides engaging, high-interest activities to meet unique student needs;
- Assist Business Operations Manager in overseeing bus transportation, specifically, all scheduling and hands-on training to include driving to/from schools following routes, conducting drills, and drafting monthly reports. Primary responsibility to ensure students are safely transported to/from school and during field trips/activities (SAC Manager may be responsible for driving the bus periodically);
- Assist the Marketing Specialist to promote the School-Age Care and Summer Camp programs to post accurate, up-to-date information on the website and all digital media platforms (at least two scheduled social media posts monthly);
- Update all staff and parent handbooks and program materials and emergency preparedness manuals annually (or sooner, if needed) and devise/provide training and practices to ensure staff are well informed and following all protocols;
- Conduct tours and provide interested families with program information and register/acclimate families to the School-Age Care programs;
- Assist teachers with managing challenging behavior and communicate behaviors to parents on a regular basis;
- Plan and execute monthly staff meetings and newsletters keeping all updated;
- Handle all scheduling needs: staffing, transportation, trainings, daily classroom/program scheduling, field trips, guest speakers/outside programs/resources, volunteers, etc.; and
- Provide prompt, courteous service to all families.
PHYSICAL DEMANDS
Stand, sit, walk, climb up and down stairs, balance, stoop, kneel, crouch and crawl;
Employees will frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.- WORK ENVIRONMENT
This position will require interacting with children in classrooms daily in addition to direct supervision of staff (inside and outside the building). Daily communication with parents/families is expected. This is an active work environment with a moderate noise level, which includes outdoor time.
TRAVEL
10% travel is expected for this position. The employee must be able to travel from one facility to another, to local schools, to events, to attend field trips, to pick up supplies and deliver materials to locations as needed.
- Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.
- Armed Services YMCA of Hampton Roads
- 1465 Lakeside Rd, Virginia Beach, 23455
- [email protected] 757-363--1884
Military spouses, veterans and military affiliated job seekers encouraged to apply.
Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.
Armed Services YMCA acknowledges the minimal use of artificial intelligence (AI) technology in our initial recruitment stages. All AI use is coupled with human review and is designed to assist our team in building efficiencies and excelling at focusing on timeliness and communication in our hiring process. Our hiring teams thoroughly evaluate skills and qualifications and make all final hiring decisions.